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SGP03 Stability (In Progress) Critical

Affecting Other - SGP03

  • 02/05/2025 15:12
  • Last Updated 05/05/2025 08:03

We are currently investigating an issue with SGP03 that is impacting its stability.

This issue seems to be hardware related and more information will be shared as, and when available.

Update: We are still troubleshooting the hardware related issue with SGP03, might require hardware replacement. If you prefer to recreate your VPS on another node, please open a ticket.

Update 2 (3rd May 9:30 AM GMT+4): Replacement hardware has been ordered. Faulty hardware will be replaced once the replacement arrives. There is no ETA available yet. If you prefer to recreate your VPS on another node or different location, please open a ticket.

Update 3 (5th May 10:00 AM GMT+4): a temporary fix has been implemented while we wait for the replacement RAM to arrive. Clients on SGP03 are eligible for compensation. Please open a ticket to request this.